Offering a free product as a reward
If you are on our Small Business plan or above, you can offer your customers a free product as a reward in your Points Program.
When your customer clicks on the Smile.io Launcher, they will see the option to get a free product as a reward.
Setting up a free product in your Points Program
- Login to your Smile.io admin.
- Click on your Points Program.
From the Points Program dashboard, click on ' Spending'. When the page loads, click on 'Add Points Reward'.
In the rewards section, find the free product reward option and then click ' Add reward'.
In the free product reward page, you will fill in the details in the available fields, and make sure that your ' Starting state' is set to 'Enable'. When you are ready, click on 'Create'.
And that's the final step! You can start rewarding your customers with a free product.