How do I manually add a customer to my rewards program?

Smile.io takes the customer accounts that are created in your Shopify or BigCommerce store and automatically syncs these accounts to create reward program members. 

To add a customer to your rewards program, you can simply create the customer account through your store admin. Then, during Smile.io's nightly syncs and updates, the customer will be added into Smile.io!

Note: This process allows you to add the customer, but the customer will need to create a password so that they can gain access to their points.

To do this, the customer will need to do the following steps:

  1. Click on 'Create a store account' in your rewards program pop-up.
  2. In the account creation page, the customer will enter the same email address that is listed in your store admin. 
  3. The customer will then create their unique password and fill out the rest of the account creation form.

That's it! Your customer can start engaging with your rewards program.

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