How do customers redeem their points?
Your customers can redeem their points by signing into their account at your store and then clicking on the Rewards Program Launcher.
When your rewards program pop-up appears, they will do the following steps:
- They will click on the link that says 'See rewards you can earn'. This will take them to your Rewards page.
- In the Rewards page, they will click 'Redeem' on the coupon that they would like to redeem.
- Once they have redeemed their coupon, a section will appear with the coupon code that they will 'Copy' (an email will also be sent to them with the coupon code for safe-keeping).
- They will use the coupon code that they have copied and paste the code during the checkout process.
If your customers do not have enough points to redeem, they will be able to see their progress until they reach their next points milestone.