Why can't customers join my program?

If you are taken back to your homepage when trying to interact with the launcher, this is likely due to the fact that you do not have customer accounts enabled in your Shopify admin.

To enable customer accounts, follow the steps below:

  1. Sign into your Shopify admin and click 'Settings'.

  2. In the Settings page, click 'Checkout'.
  3. Make sure that you have customer accounts set to either 'optional' or 'required'.
  4. When you have made the change, click 'Save'.

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